Terms of service

Last updated: September 12, 2025

Welcome to Whiskjoys! These Terms of Service (“Terms”) govern your use of our website, online store, and related services (the “Services”). By accessing or using our Services, you agree to these Terms. Please read them carefully.

1. Use of Our Services

  • You must be at least the age of majority in your jurisdiction to use our Services or make purchases.

  • You agree to provide accurate, current, and complete information when you create an account, place an order, or interact with our Services.

  • You may not use our Services for any unlawful purpose or to violate the rights of others.

2. Products & Availability

  • We make every effort to display product details, images, and pricing accurately, but we cannot guarantee that all information is error-free.

  • Product availability is subject to change, and we reserve the right to discontinue items at any time.

  • Prices are subject to change without notice.

3. Orders & Payments

  • When you place an order, you agree to provide valid payment and shipping information.

  • All payments are processed securely through Shopify Payments or other approved payment providers.

  • We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or violation of these Terms.

4. Shipping & Delivery

  • Shipping rates, methods, and delivery times vary depending on your location and will be shown at checkout.

  • Once your order is shipped, risk of loss or damage passes to you.

  • Customers are responsible for providing accurate shipping details. We are not liable for delays caused by carriers, customs, or incorrect addresses.

5. Returns & Refunds

  • Please review our Refund Policy for details on returns, exchanges, and eligibility.

  • We reserve the right to deny a return or refund if the item does not meet our policy requirements.

6. Intellectual Property

  • All content on our website (logos, images, text, product descriptions, designs) is owned by or licensed to Whiskjoys.

  • You may not copy, reproduce, distribute, or exploit our content without prior written permission.

7. Third-Party Services

  • Our store is hosted on Shopify, which provides the e-commerce platform that powers our Services.

  • We may also use third-party apps or services (such as payment processors, shipping providers, and analytics tools). Your use of these may be subject to their own terms and policies.

8. Limitation of Liability

  • Whiskjoys is not responsible for any damages, losses, or liabilities arising from your use of the Services, including but not limited to delays, errors, or service interruptions.

  • To the maximum extent permitted by law, our liability is limited to the amount you paid for your purchase.

9. Indemnification

You agree to indemnify, defend, and hold harmless Whiskjoys and its affiliates, partners, employees, and service providers from any claims or damages arising from your misuse of the Services or violation of these Terms.

10. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will take effect when posted on this page with a new “Last Updated” date. Continued use of the Services after changes means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the United States. Depending on your location, you may also have additional consumer rights under local law.

12. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@whiskjoys.com

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